Terms and conditions
Please carefully read these terms and conditions before using this website. Your use of this website confirms your unconditional acceptance of the following terms and conditions. We irrevocably reserve the right to modify the terms and conditions and any other content or policies on this website from time-to-time. We will post changes and updates on this website. Accordingly, we encourage you to review these terms whenever you use our site because by visiting this site, you agree to accept any such changes and updates.
If you do not accept these terms and conditions, do not use this website. Please also read our privacy policy, which also governs your use of this website.
USE OF THIS WEBSITE
Any and all information, content, text, graphics, designs, including but not limited to website design, logos, and other material displayed on this website, whether or not such content can be downloaded, are the property of SUOAK LLC or are used with permission by SUOAK LLC and are protected by USA and international copyright, trademark and other laws and may not be used except as permitted by these terms and conditions or with the prior written permission of the owner of such material. You may not modify, reproduce, display, distribute, perform or otherwise use the information or materials located on this website in any way, including but not limited to public or commercial use. Any and all software used on this website is the property of SUOAK LLC or a SUOAK LLC software supplier and is protected by USA and international laws. Any unauthorized use of any such information or materials may violate intellectual property laws, including but not limited to copyright laws and trademark laws, and may violate laws of privacy and publicity and other laws and regulations. You understand and agree that you are responsible for maintaining the confidentiality of your account information and any passwords and for restricting access to such information and to your computer or mobile or electronic device. You agree to accept responsibility for any and all activities that occur under your account or password.
INTERNATIONAL ACCESS
Persons living in countries other than the USA may be able to access this website. This website may contain products or references to products that are not or cannot be made available outside of the USA any such references do not imply that such products will be made available outside the USA or to any particular jurisdiction. If you access and use this website outside the USA you are responsible for complying with your local laws and regulations.
INTELLECTUAL PROPERTY
Certain intellectual property, including but not limited to trademarks, trade names, service marks and logos, used or displayed on this website are registered and unregistered trademarks, trade names and service marks in the u.s.a. And other countries of SUOAK LLC, SUOAK LLC affiliates or other third parties. Nothing contained in this website grants or should be construed to grant, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this website without the written permission of SUOAK LLC or the written permission of such third party owner. All content included on this website (including, without limitation, the trade mark of SUOAK LLC and any and all logos, graphics, text, photos, designs, icons, images, data and software) is the property of SUOAK LLC and is protected by u.s.a. and international copyright and other intellectual property laws. Any copyright or other intellectual property in these web pages is owned by, or licensed to SUOAK LLC. You are absolutely prohibited from using or reproducing any part or all of the contents of this website except in accordance with this agreement.
LINKING TO THIS WEBSITE
It is prohibited activity to create or maintain any link from another website to any page on this website without the prior written permission of SUOAK LLC. It is strictly prohibited to run or display this website or any material displayed on this website in frames or through similar means on another website without the prior written permission of SUOAK LLC. Any permitted links to this website must comply with these terms and conditions of our prior written permission as well as all applicable laws, rule and regulations.
INAPPROPRIATE MATERIAL
You are strictly prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil or criminal liability, or otherwise violate any law. In addition to any remedies that we may have at law or in equity, if we reasonably determine that you have violated or are likely to violate the foregoing prohibitions, we may take any action we reasonably deem necessary to cure or prevent the violation, including without limitation, the immediate removal from this website of the related materials. We will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing us to disclose the identity of anyone posting such materials.
DISCLAIMERS
Any use of this website is at your sole risk. Any and all materials and services provided in connection with this website are provided "as is" without any warranties or covenants of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Neither suoak llc and nor our affiliates warrant the accuracy or completeness of any material or service on or through this website. The materials and services on or through this website may be inaccurate or out of date, and neither SUOAK LLC nor any of our affiliates make any commitment or assume any duty to update such materials or services. If you are dissatisfied with this web site, your sole remedy is to discontinue using this web site. Any material downloaded or otherwise obtained through the use of this website is done at your own discretion and risk, and you shall be solely responsible for any damage that results from the download or use of any such material. The foregoing exclusions of implied warranties do not apply to the extent prohibited by law.
LIMITATIONS OF LIABILITY
We assume no responsibility of any kind and shall not be liable for any damages to, or viruses that may infect your computer, mobile device, electronic or telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website or your downloading of any materials from this website.
In no event will SUOAK LLC, our respective owners, officers, directors, employees, shareholders, affiliates, parent companies, subsidiaries, agents, successors, assigns or any party involved in the creation, maintenance, production or transmission of this website be liable to any party for any indirect, special, punitive, incidental or consequential damages (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this website, any websites linked to or associated with this website, or the materials, information or services contained at any or all such websites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. The foregoing limitations of liability do not apply to the extent prohibited by law.
CHOICE OF LAW, JURISDICTION
These terms and conditions supersede any other agreement between you and us to the extent necessary to resolve any inconsistency or ambiguity between them. These terms and conditions will be governed by and construed in accordance with the state and federal laws of the State of New York, without giving effect to any principles of conflicts of laws. All parties hereby irrevocably waive any and all right to trial by jury in any legal proceeding arising out of or relating to this agreement or the transactions contemplated hereby.
INDEMNIFICATION
You agree to defend, indemnify and hold SUOAK LLC and its respective owners, officers, directors, employees, shareholders, affiliates, parent corporations, agents, representatives, successors and assigns harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of this website.
TERMINATION
SUOAK LLC or you may suspend or terminate your account or your use of this website at any time, for any reason or for no reason whatsoever. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this website at any time without notice.
ADDITIONAL ASSISTANCE
If you do not understand any of the foregoing terms and conditions or if you have any questions or comments, please contact us at: customercare@suoak.com or write to us at the following address:
SUOAK LLC
325 W 38th St. #306
New York, NY 10018
+1 646 306 5443
PRIVACY POLICY
Effective date: January 16th, 2013
SUOAK LLC (“SUOAK LLC”, “we”, “our”, “us”) and its subsidiaries and affiliated companies respect the privacy rights of its online visitors (“you” “your”, “yours”) and recognize the importance of protecting the information collected about them. This privacy policy addresses the use and disclosure of personal information we collect from you.
By visiting this website or providing to us your information, you are accepting the procedures and practices described in this privacy policy.
Please exit this website immediately if you do not accept this privacy policy or are accessing the website in a country or other jurisdiction where use of the website is not permitted.
THE INFORMATION SUOAK LLC COLLECTS
SUOAK LLC collects and stores certain information from visitors to this website, including those who register their information, request a look book, or who use the online store. For example, when you place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date. We use this information to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. We may also use this information for our own marketing and internal business purposes, and to contact you about sales, special offers and new website features, unless you have opted not to receive promotional communications in connection with this website. To serve you better, we may combine information you give us with other information that is either publicly available or that we receive from an affiliate or other relevant third party.
We may collect and store certain other information automatically whenever you interact with this website. For example, we may collect your ip address, browser information and reference site domain name every time you visit this website. We also may collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this website and to provide our customers with a fulfilling shopping experience.
Also, like many websites, we use "cookies", which are files stored on your computer's hard drive by your browser. We use cookies to ascertain which web pages are visited and how often, to make our website more user friendly, and to give you a better experience when you return to the website. For example, cookies allow us to save your password so you do not have to re-enter it every time you visit our website. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on this website.
CALIFORNIA RIGHTS
SUOAK LLC collects various types of personal information about you both online and offline, as described in this privacy policy. Under California law, California residents who are SUOAK LLC customers may request certain information about our disclosure of personal information during the prior calendar year to third parties for their direct marketing purposes. To make such a request, please contact us at customercare@suoak.com or write to us at the following address:
SUOAK LLC
325 W 38th St. #306
New York, NY 10018
+1 646 306 5443
INFORMATION COLLECTION FROM CHILDREN
This website is not intended or directed to anyone under the age of 13. We do not sell or ship any items ordered through this website directly to anyone who we know to be under the age of 13, nor do we collect any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should not submit any personal information to us and should only use this website with the involvement of a parent or guardian.
INFORMATION SHARING
We do not share your information with others, or sell or rent to others, any personal information that you provide to us through this website except with your consent or as described in this privacy policy.
We may engage third parties to perform services in connection with the operation of our business, including payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, website evaluation, data analysis and data cleansing, when applicable. We provide personal information to these third parties but only authorize them to use this information in connection with the services they perform.
In the unlikely event of a sale of some or all of our business, SUOAK LLC may disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy.
You should also be aware that we may disclose specific information about you if required to do so by law, governmental request, process or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our web sites or the public.
SECURITY
The security of your information is very important to us. We will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes. We use secure socket layer (SSL) encryption technology to protect the security of your online order information.
While we implement security measures on our website, please note that fully guaranteed security is not always possible. You play a vital role in protecting your information as well. Your password permits access to your personal information, so please keep your password secret and do not disclose it to others.
SUOAK LLC is a global company, and the data that we collect from you may be transferred to, and stored at, a destination outside the USA data we collect may also be processed by staff operating outside the USA who work for us or for one of our suppliers or service providers. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will make reasonable efforts to ensure that your data is treated securely and in accordance with this privacy policy.
LOOK BOOKS & DIRECT MAIL
In order to receive a copy of our look book or other direct mail that we may offer you from time to time, you must provide a valid US shipping address recognized by the united states postal service (USPS). Unfortunately, at this time we are unable to ship our look book internationally. If you do not reside in the US or do not have a valid USPS address, we encourage you to visit your local SUOAK LLC store and request a copy of our latest look book or other direct mail.
Supplies are limited. Accordingly, we cannot guarantee that your request for a look book or other direct mail will be satisfied.
Please be aware that by signing up to receive a look book or other direct mail, your information will automatically be entered into our database and we may use this information for marketing and internal business purposes, including but not limited to, contacting you about sales, special offers and new website features, unless you have opted not to receive promotional communications by contacting our customer care department as provided below.
Please review the remainder of this privacy policy to understand how your information is stored and protected.
ACCURACY AND RETENTION
If you are registered with SUOAK LLC on our web site and would like us to remove you from our list, please contact us at +1 212 781 0804 or reach us via email (customercare@suoak.com.)
PRIVACY POLICY UPDATES
We may modify or update this privacy policy from time to time. Whenever we make a change, we will post the updated policy at this website and we encourage you to check our policy periodically. If we make a material change to this privacy policy that would lessen your privacy rights, we will either continue to honor our prior policy for information that we collected when it was in force, or we will ask for your consent to the change. If you have any questions or concerns regarding this privacy policy, please contact us at customercare@suoak.com or write to us at the following address:
SUOAK LLC
325 W 38th St. #306
New york, NY 10018
+1 646 306 5443